Shipping policy
AQUA ZOOM – Shipping Policy
Effective Date: [3-NOVEMBER-2025]
Store Name: AQUA ZOOM
Address: 526-15-B-1, Main College Road, Township, Lahore
Email: info.aquazoom6666@gmail.com
Phone: 0304 223 6666
1. Order Processing
All orders are processed within 24 hours of confirmation (excluding Sundays and public holidays). Once your order has been shipped, you will receive a confirmation message or email with tracking details.
2. Delivery Timeframes
We strive to deliver your order as quickly as possible. Estimated delivery times are as follows:
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Within Lahore: 1–2 business days
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Other Cities in Punjab: 2–3 business days
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Other Provinces (Sindh, KPK, Balochistan, etc.): 3–5 business days
Please note that delivery times may vary depending on your location, courier workload, weather conditions, or public holidays.
3. Shipping Charges
Shipping charges are calculated at checkout and may vary based on product weight, dimensions, and destination.
Free delivery may be offered during special promotions or on qualifying orders, as advertised on our website.
4. Order Tracking
Once your order is dispatched, a tracking number will be shared with you via SMS or email. You can use this number to track your package’s delivery status.
5. Delays or Issues
While we make every effort to ensure timely deliveries, unforeseen delays may occur due to courier issues or external factors. Aqua Zoom is not responsible for such delays, but we will assist you in resolving any issues promptly.
6. Incorrect Shipping Information
Please ensure your shipping address and contact details are accurate when placing your order. Aqua Zoom will not be responsible for lost or delayed deliveries caused by incorrect or incomplete address details.
7. Contact Us
If you have any questions about shipping, delivery status, or special delivery requests, please contact us at:
📧 Email: info.aquazoom6666@gmail.com
📞 Phone: 0304 223 6666
📍 Address: 526-15-B-1, Main College Road, Township, Lahore